PRIVACY POLICY

1. Who We Are

Protecting your personal data is a top priority for Game-Fabriek, trading under the name Gameside. In this Privacy Policy, we describe the measures we take to ensure the security of your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we process your personal data, what types of data we collect, and the reasons behind this data collection. This Privacy Policy applies to all services offered by Game-Fabriek and the trade name Gameside, including our website, interactions, and services.

2. What Personal Data We Collect

“Personal data” refers to information relating to an identified or identifiable natural person.

Game-Fabriek collects and processes various types of personal data for the purpose of providing services, maintaining relationships, and complying with legal obligations. The categories of personal data we collect include:

Identification data: Name, address, telephone numbers, email, date of birth, gender, photograph.

Business data: Company name, company address, company registration number, contact details.

Financial data: Payment information for transactions.

Electronic identification data: IP addresses, cookies.

Communication data: Content of messages, contact history.

CCTV surveillance: CCTV surveillance may result in the processing of personal data, including video and audio recordings. This data will be handled in accordance with the General Data Protection Regulation (GDPR). Customers are informed of the use of CCTV surveillance through clearly visible signs at strategic locations on the premises concerned.

We only collect the necessary data that is relevant to our purposes and limit the information to what is essential for the services we offer. We do this for: visitors, partners, participants, suppliers, members, …

For individuals under the age of 16, we will only process personal data if parental consent has been obtained. If we become aware that personal data has been collected from individuals under the age of 16, we will take the necessary steps to obtain parental consent. Without parental consent, we will delete the account.

3. How We Collect Your Data

We collect data through various channels, including:

Personal communication (in person, telephone, email).

Interaction on the website (contact forms, account creation).

Social media engagement.

4. Why We Collect Your Data

Game-Fabriek processes your personal data based on the principles of:

Legitimate interest.

Contractual agreements.

Legal obligations.

Consent, where applicable.

Vital interests.

We use your personal data for the following purposes:

Provision of services.

Communication and updates, including newsletters.

Reservations and bookings.

Marketing and promotions.

Feedback and improvement.

Job applications and recruitment.

Game-Fabriek, trading under the name Gameside, uses CCTV surveillance at its locations as part of our commitment to safety and security. The primary objectives are to ensure the safety of employees, customers, and property, as well as to prevent unauthorised activities.

5. Data Retention

We retain your data only for as long as necessary to fulfil our purposes, comply with legal obligations, and provide ongoing services. For Google Analytics 4, the retention period is set to 2 months for event data and 14 months for user data. The option to reset the user data retention period on new user activity is enabled. These settings do not apply to most standard reports based on aggregated data. The retention periods for Analytics data are independent of the expiration date of cookies on your device.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with external processors, ensuring strict confidentiality through contractual agreements. Sharing may also occur if the data is requested in the context of a legal investigation or if Game-Fabriek is legally required to do so.

7. Data Security

Game-Fabriek implements technical and organisational measures to protect your personal data and maintain data integrity.

8. Your Rights and How to Exercise Them

As an individual, you have certain rights under the GDPR, including:

Right to be informed.

Right of access.

Right to rectification.

Right to erasure.

Right to restriction of processing.

Right to data portability.

Right to object.

Right to lodge a complaint. (https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen)

You can exercise these rights by contacting us at hello@gamesidegent.be.

You may lodge a complaint with the Data Protection Authority. Below are the contact details:

Data Protection Authority (Gegevensbeschermingsautoriteit)

Drukpersstraat 35

1000 Brussels

+32 (0)2 274 48 00

+32 (0)2 274 48 35

contact@apd-gba.be

9. Contact Details

If you have any questions or concerns regarding your personal data or this Privacy Policy, you can contact us at:

Game-Fabriek (trading as Gameside) Address: Klein-Mechelen 13b, 2880 Bornem, Belgium Email: hello@gamesidegent.be

10. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices and legal requirements. Please review this policy regularly to stay informed about how we handle your personal data.

This privacy policy was last updated in October 2026.

Cookies, local storage, and website analytics

Our website uses cookies and local storage. Cookies are small files stored by your browser on your device. Local storage stores data in your browser, for example, to remember your cookie preferences.

Your cookie choices

Through the cookie banner, you can refuse non-essential cookies or grant consent for the Statistics category. You can change your choice at any time via Cookie Settings at the bottom of the website. When you disable Statistics and save your preferences, we stop the Google Analytics measurement. Withdrawing consent does not affect the lawfulness of the processing carried out prior to the withdrawal. Cookies that have already been set are not necessarily deleted by doing this; you can also delete them via your browser settings.

Storage for your cookie preferences

The Framer cookie banner uses the local storage entries framerCookiesConsentMode to remember your choices per category and framerCookiesDismissed to remember that you closed the banner. Local storage does not have an automatic expiry date like a cookie. You can delete this data via your browser settings.

Google Analytics 4 and Google Tag Manager

Following your consent for Statistics, we use Google Analytics 4 to measure and improve the use of our website. This involves processing visited pages, interactions, browser and device information, and online identifiers, among other things. We manage the setup via Google Tag Manager. The legal basis for this Google Analytics measurement is your consent.

Google Analytics uses the cookies _ga to distinguish between visitors and _ga_RSJ7Q3R5Z4 for session-related information. These analytical cookies are only used after you have given consent. Google applies a default cookie duration of 2 years, which may be refreshed upon subsequent visits. Browser restrictions may shorten the actual lifespan.

Framer Analytics

In addition, we use Framer Analytics for insights into website usage. This service is separate from Google Analytics. More information about Framer and data processing can be found in Framer's privacy policy: https://www.framer.com/legal/privacy-statement/.

For more information about data processing by Google, you can consult Google's privacy policy: https://policies.google.com/privacy.